Cancellation Policy

Our company’s cancellation policy ensures smooth and fair transactions with you and Elia Villa Raches.

General Guidelines:

Cancellations are accepted in writing via email or through our website platform.

Refunds depend on the time before arrival when the cancellation is made:

More than 30 days: Full refund.

29 to 15 days: 75% refund of the booking amount.

14 to 7 days: 50% refund of the booking amount.

Less than 7 days: No refund.

In case of no-show, no refund will be given.

Exception: In cases of force majeure (e.g., natural disaster, medical emergency), refunds may be reconsidered.

Additional Notes:

The cancellation policy may vary for certain apartments. Please ensure you read the terms and conditions of each booking carefully.

Our company reserves the right to modify this cancellation policy, notifying users through our website.

We encourage you to consider the cancellation policy before making a booking.

Contact:

For any questions or clarifications regarding the cancellation policy, please do not hesitate to contact us.